kingkong Casino & Sportsbook Data Care

This page describes what we collect when you use kingkong and how we keep that data protected. We collect your email, identity document, proof of address, and payment details to open your account, verify your identity, process deposits and withdrawals, and comply with anti-money-laundering law. We do not sell your data to third parties, and we do not share it beyond what is necessary to operate our kingkong platform.

Our kingkong servers may sit outside your jurisdiction. Your data passes through processors in multiple countries as part of normal payment and account verification. We encrypt data in transit and at rest using industry-standard protocols. Your identity documents are held in secure storage and deleted after verification windows close, unless law requires us to retain them longer.

You have the right to access, correct, or delete your kingkong data. You can request these actions by contacting our support team. This privacy policy applies to anyone who opens a kingkong account; it does not apply to third parties or competitors.

What data we collect on kingkong

We collect account data (email, username, password hash) when you register. We collect identity data (government ID number, name, date of birth, address) during account verification. We collect payment data (bank account details, wallet identifiers, transaction history) when you deposit or withdraw. We collect game data (bet amounts, game outcomes, session timestamps) when you play on kingkong. We collect device data (mobile app version, operating system, IP address) to support troubleshooting and fraud detection.

We do not collect unnecessary personal information. We do not request your phone number unless you elect to use it as a recovery method. We do not track your activity outside kingkong. We do not use your data to build advertising profiles or sell to data brokers.

When you deposit via DANA, e-wallet, mobile banking, or local payment, those payment providers see your transaction. Our kingkong platform receives only confirmation that the deposit succeeded—we do not store your wallet credentials. Bank transfers via online payment, e-wallet, mobile banking, or local payment go through your bank's clearing system; kingkong receives only the confirmation and your reference number.

How we use your kingkong data

We use your email to send account notifications (login alerts, withdrawal confirmations, password resets). We use your identity data to verify you are who you claim to be and to comply with anti-money-laundering regulations. We use your payment data to process deposits and withdrawals and to detect fraud. We use your game data to calculate your balance and to respond to disputes about game outcomes. We use device data to diagnose technical issues (why your kingkong app crashed, why a live-dealer stream buffered) and to block suspicious access patterns.

We do not use your data for marketing unless you opt in. We do not send unsolicited promotional emails. If you receive kingkong offers by email, you have explicitly subscribed to them, and you can unsubscribe at any time.

• 1
  Account verificationIdentity check

  We verify your government ID and proof of address before you can withdraw. This data is held in secure storage and deleted after verification completes.

• 2
  Payment processingTransaction handling

  Your bank account or wallet identifiers are used only to move funds in and out of your kingkong account. We do not use them for other purposes.

• 3
  Fraud and abuse detectionSecurity monitoring

  We monitor for suspicious patterns (multiple accounts from one IP, rapid withdrawals, bonus abuse) to protect kingkong and legitimate users.

• 4
  Legal complianceRegulatory requirement

  We retain transaction logs and account data as required by law. In jurisdictions like Jakarta, Surabaya, and Bandung, anti-money-laundering rules require minimum retention periods.

Your rights and how to exercise them on kingkong

You have the right to access your kingkong data. You can request a copy of everything we hold about you—your account details, transaction history, identity verification records. We provide this within 30 days of your request at no charge.

You have the right to correct inaccurate data. If your identity data on kingkong is outdated or wrong, contact us and we will update it. You have the right to delete your account and associated data, subject to legal retention requirements. We delete personal data after you close your kingkong account, except where law requires us to keep transaction records for longer.

If you believe kingkong has mishandled your data, you have the right to lodge a complaint with your local data protection authority. We also accept complaints directly via our support team. We investigate all data privacy complaints within 30 days and respond with our findings.

Third-party processors and jurisdiction

Our kingkong platform uses third-party processors for payment handling, identity verification, and hosting. These processors are bound by data protection agreements and may be located outside your country. By using kingkong, you acknowledge that your data may be transferred internationally. We do not transfer data to jurisdictions without adequate data protection safeguards, except where explicitly permitted by law.

This privacy policy applies to all users of kingkong in supported jurisdictions. If your local law imposes stricter data protection rules, those rules take precedence over this policy. If you have questions about how kingkong handles your data in your specific jurisdiction (Jakarta, Surabaya, Medan, Semarang, Bandung), contact our support team with your location and we will clarify.

We update this privacy policy periodically to reflect changes in our practice or applicable law. We notify users of material changes via email. Continued use of kingkong after a policy update constitutes acceptance. If you do not accept an updated policy, you may close your account.